@Kirollos
Alas, the ‘you’ you are addressing is your fellow-customers; nobody from Now will see your post 😢
But I suggest you repost it in Now’s Twitter feed; Now staffers man that, and will not like to see negative publicity go unanswered.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
