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Smith
Advocate

Can't connect to my TV

Hello.

I got a months membership for NOW the other day, and of course I want to stream it onto my tv with the chromecast. However, when I try that it says, "We're sorry, NOW is no longer available on your device". What does this mean and how can I solve it? I'm able to stream Netflix and other services when I try, but it's just this app that won't work. Has anyone else had this issue?

Thank you.

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Smith 

Are you using the first generation 1 Chromecast ?

If so only generation 2 onwards works on NOW.

https://help.nowtv.com/article/what-set-top-boxes-streaming-devices-can-i-use-to-watch