@Fiberman
if you just switch it off for 30 minutes, like as not you will have a new IP address when you switch it on again.
But whether the new IP address will be any better than the old one is moot.
Looking under my avatar above at My Settings:Personal, I see hundreds of IP addresses that Now has recorded me as using, and I hardly ever do anything that would force BT into giving me a new one.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
