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Mack123
Advocate

‎19-03-2023 16:05

Broadbands not working

I’ve paid my bill, don’t owe anything, reset box and checked connection all days good but still no broadband what do I do

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1 REPLY 1
RoyB
Legend

‎19-03-2023 16:13

@Mack123 

https://community.nowtv.com/t5/Setup-Performance/Intermittent-broadband-dropout/m-p/598931/highlight...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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