22-03-2024 24:19
My broad band was first supposed to be activated on the 18th and they changed it to the 21st. They said I didn’t need an engineer out and just to wait until 12am on the 21st as it can take up to then. Its now the 22nd and it’s still not activated.
22-03-2024 13:10
You don't get staff on here. See this link for the purpose of the forum.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
Call the broadband team to sort it out. Sounds like an OpenReach issue.
When you report again you have this up your sleeve.
https://help.nowtv.com/article/auto-compensation
23-04-2024 9:01
@Wolf09 I switched to sky and has been so much better not had a single problem. Now it currently trying to charge me for landline d calls that I haven’t made and I don’t even have a landline set it