Hi, I just join NOW Broadband as a costumer.
In "Appointments and orders" says that the broadband was supposed to go live yesterday but apparently I still don't have internet. Is this normal? How long should I wait? Or am I missing something?
@cuecaz
Assuming you have received your router and all set up?
Call the broadband team to see what's going on.
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup
NOW Broadband Members can call us 8am–8pm, 7 days a week.
03300 412472
Id this a new connection, or did you previously have a broadband/internet connection at the property?
If so who was it and on what package?
