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Broadband setup

Hi, I just join NOW Broadband as a costumer.

In "Appointments and orders" says that the broadband was supposed to go live yesterday but apparently I still don't have internet. Is this normal? How long should I wait? Or am I missing something?

2 Replies
Legend 5
Legend 5


Assuming you have received your router and all set up?

Call the broadband team to see what's going on.

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help
Expert 3

Id this a new connection, or did you previously have a broadband/internet connection at the property?

If so who was it and on what package?