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Gfhx
Advocate

Broadband down/barely working in Bootle/Liverpool?

I live in bootle and since Thursday my broadband has barely worked, when I check the line it says everything is fine however it clearly isn’t. I work from home and this is affecting me massively 😞 I rang and was given little to no help that was useful and asked was there any work being done in the area- how am I supposed to know! Is anyone else in the same boat?

1 REPLY 1
RoyB
Legend

@Gfhx 

https://istheservicedown.co.uk/status/bt-british-telecom/2644210-liverpool-liverpool-england-united-...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.