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Brighton
Advocate

Brighton internet still down !

Hello is anyone else’s broadband internet still down ? It worked for 20 minutes now it’s gone off again ! So fed up of this 

6 Replies
Mel1
Mentor

Mine has still not come back on at all since 7pm. So so frustrating. 

 

I'm in wales. Just looked on the outage map and it seems majority of Now TV members are having same problem. You'd think someone would keep their customers informed.

Mel1
Mentor

Outage description

 

Reported on: 01 Sep 2021 18:30 PM

 

Broadband and Talk problems in South East England and Wales - You might not be able to get online or make/receive phone calls due to a problem in your local area. Our technical teams will continue to work overnight to fix the problem and we will provide an update on progress in the morning. We're sorry for the continued inconvenience.

 

^^just received.

Keith1985
Advocate

Hi mine has been down since half 9 I’m in Winchester so annoyed now any idea when back on

Cheddar
Mentor

same here I’m afraid (also Winchester area)...  can’t get laptop to connect to phone hotspot so rather doomed for work 😞

 

gavs82008
Legend 5
Legend 5

@Cheddar 

Call the team for an update. 

https://help.nowtv.com/get-in-touch/now-broadband-calls/my-broadband-or-calls-arent-working-as-expec...

 

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480
FYI that I do not work for NOW, just a NOW customer trying to help
webmink
Advocate

Still down in Cowes too. Does anyone know if they have their issue tracker available anywhere? Knowing it's "issue INC1825587" isn't much help without it.