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Now1
Advocate

BS23 3QZ

My broadband is not getting internet. Please solve this issue, i tried all the ways which has mentioned on fox my hub, but it’s not working

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Now1 

You absolutely wont get it sorted on here nor will you get updates.

Below are some standard things you can and probably have done before calling the team.

Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed

This link also shows any planned outages as well wide spread faults.
https://help.nowtv.com/service-status

You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help