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NowAJ
Mentor

Apple iCloud Private Relay

Hello, this morning I'm getting a message saying the connection does not support iCloud private relay, it was fine until this morning.  I'd like it to work when it is enabled.  Any ideas?  Thanks.

1 ACCEPTED SOLUTION
NowAJ
Mentor

Seems to be OK at the moment

View solution in original post

6 REPLIES 6
gavs82008
Legend 5
Legend 5

@NowAJ 

Email support to find out. You only talk to fellow customers so it would be speculation. See email address in the below picture.

IMG_0325.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
colin12a
Advocate

I'm seeing the same, for the first time. I hope Now haven't starting blocking private relay so that they can track and monetise our browsing history.

schnapps
Legend 5
Legend 5

There is also a discussion about this over on the Sky Broadband Community Forum.

https://helpforum.sky.com/t5/Broadband/Icloud-private-relay/td-p/4336478 

colin12a
Advocate

I found that "Limit IP address tracking" was off for this network and turning it back on, rebooting the router and restarting the network connection seems to have cured this for now.

 

redchiz1
Champion 2

I recall this cropping up quite a while ago when Apple first introduced the feature. Just turn it off? Whilst not a VPN as such, certain apps e.g. NOW may baulk at the hiding of the IP address. 

NowAJ
Mentor

Seems to be OK at the moment