16-11-2023 11:55 - edited 16-11-2023 11:56
I have recently purchased a new contract and am waiting for my Hub 2 box to arrive.
I have just checked the Orders and Appointments section and noticed that the activation address is the same as the delivery address, but these should be different.
I checked the activation address in my personal settings and this is the correct address.
Will the Hub be activated at my new address if the activation address does not match the one in my personal settings?
Solved! Go to Solution.
16-11-2023 12:30
Nobody from NOW will get back to you here I'm afraid, they don't respond on the community. Give them a call on 0330 332 3050.
16-11-2023 12:37
Are you currently moving property?
The router will be delivered by Royal Mail and you'll get a number to track it with. So you can reroute the delivery.