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john74
Advocate

subtitles not display

I watch now Tv on my tv LG C8 . when im watching a movie the subtitles does not display even the settings is on.

any solution to this ?

  • LG
3 Replies
gavs82008
Legend 5
Legend 5

@john74 

Have a nosy at this link. Pay attention to the bottom where it says “get in touch” as this takes you to another page to contact via call about subtitles.

https://help.nowtv.com/article/can-i-watch-with-subtitles

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@john74 

Also to add.

Can I assume you’ve done a reset to the TV?

Delete and reinstall the app?
If you can’t, try clearing the app cache.
https://www.verizon.com/support/knowledge-base-203308/

FYI that I do not work for NOW, just a NOW customer trying to help
john74
Advocate

ok. thank you