We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Two people in household with accounts - 1 has sports pass & 1 has entertainment pass. Only one TV. How do we each have the TV as a device. Can only get Sport on TV at moment as this was is the device chosen for the pass of the first account holder. ...
I can log into the NOW TV app on my LG smart TV and I can see all the content but then when I try to play something it spends a bit of time loading then comes up with a message saying sorry, there was and error in the player I have tried restarting ...
Hi, for the past 2 days keep getting error message after loading NowTV on LG Smart TV. Have uninstalled & reinstalled app, turned off internet & TV several times, no change. The TV in the bedroom running from NOWTV black box/cable is still working. A...
Hi New to this Device Limit thing. Just realised Mobile and Chromecast device is 2 devices. When I had issues casting in another room (another phone so that was my limit of 3 devices reached for Sky Sports) I deleted all my devices. Now I've only got...
I am still perplexed as to why when I watch live football on Now TV ( box or new app) I keep seeing ghost ball images when the ball is in the air and distance shots of players running down the pitch are very juddery. Close up pictures and slow motion...
Not sure if any one else has come across the same issue. But I cannot seem to select sports channels on my Roku device. It just jumps back to the front page of Apps.
So this has been going on since yesterday, but evreytime I try to start something on now tv it just closes down. The app starts but as soon as i play anything it closes the app without warning? I already have the latest version for my roku and now tv...
Bit frustrated that I have purchased a LG c9 to find out I can get the full 1080p on programs with boost but there is no 50fps support? Is this planned in the pipeline? Any estimated dates? I would use my xbox but that also does not support the 50fps...
Hi, On my Roku box I’ve purchased a sky sports day pass tonight and it won’t let me activate it and watch the channel. Every time I try to activate it it takes me back to the NOW TV icon.
Hi I'm finding it massively frustrating I can't seem to call now tv got help and I can't find any relevant help online. Both of our nowtv boxes are throwing us out of the nowtv app. We're able to use other apps on the boxes. I've tried a factory re...
