We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
My account is being used by someone in their LG smart TV, how do I stop it?! I have changed my parental pin and my password, removing all devices from the permissions. BUT am still logged in on my own smart TV, ie it didn’t kick me out of the app and...
Having used both Netflix, Amazon and Disney+, I find it so frustrating there are no trailers or previews for anything on NowTV, especially on sky cinema. Netflix seem to have it right offering trailers to help you find new discoveries to watch. Does...
I've installed the NOW TV app on my Roku device but when I play it I don't get a sign on screen. I get a screen that says "not a member scan the QR code or visit the website"Any idea how I can sign into the NOW app please.
I suddenly have no access to my watchlist when using Now app on my samsung smart TV. It does still exist as I can still add to it, I just can't see it. I can still access it if I use the app through my samsung tablet. I have only had this issue since...
Now shows as an App on my Sony TV; so I opened it and signed in. then it told me that I couldn't watch because I was streaming Now on another device. Not true, but I then disconnected my Now stick from the TV just in case. Now (no pun intended), when...
My TV functionality has disappeared from my TV, I can’t see my favourites, watchlist or continue watching list. All are still showing on the mobile app. This has happened since I cancelled movies, functionality was there this morning but not since I ...
Hi, I have a skysports and boost membership but am not getting surround sound when watching any of the channels. I have checked the settings and started an entertainment trial membership and the surround sound is working fine on those channels and t...
