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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26543 Views
  • 5 replies
  • 8 thanks

Resolved! Cannot load sign in screen on Samsung tv

I recently bought a Samsung tv and I cannot sign into my accounti can open the app, enter my username and password. I can then enter the verification code and after I submit this, I presents me with a sign in button. When I press this, I get a messag...

Bitrate Apple TV

Is there any reason why we cannot see the Bitrate when watching Live channels on Apple TV 4K?Every other device I’ve used has displayed the Bitrate in the top right hand corner but the Apple TV devices do not. Is this a feature we can request?

Apple TV

Does anyone know if Now plan on integrating into the native Apple TV software for video playback like pretty much every other app out there instead of using their own?The current way that videos are played on the Now app uses their own software which...

Fast Forward on Demand

 I have a BT Youview Box which  I have the package which includes Now TV . For just over 2 weeks now we have not been able to fast forward on  demand .  The numbers on screen go up then we stop it and it just jumps back to where it was in the first p...

SandySD by Scholar
  • 755 Views
  • 2 replies
  • 1 thanks

Resolved! Now TV HD Boost for non live TV

I am looking at moving from Sky To Now TV Entertainment as Sky want another 20% at my renewla next month!I would want the HD Boost as I absolutely wouldnt wnat to watch just SD quality TVLooking at the Now web site it suggests that I would only get E...

Boost

So if I pay for now boost with a Sky Sports pass and then I get the cinema pass does that mean I get the boost for the cinema pass too or do I have to pay for boost for that pass as well. Sorry if that's a silly question lol. Thanks

Error code: 42000

Hi, I have had this for 3 days now. Whenever I go and try and watch anything on nowTv I get the Error code: 42000. This is via the app on my LG smart TV. My internet connection is fine, as I have no problems with iPlayer or Netflix etc.Any ideas much...