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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26541 Views
  • 5 replies
  • 8 thanks

Boost

Hi Folks,I have Now sports and Boost package but am still getting ads and my sound bar doesn’t work. any ideas?thanksjohn

JP2023 by Advocate
  • 1189 Views
  • 6 replies
  • 1 thanks

Using BT box to login

I've just signed up for the Now Entertainment offer but I'm having problems logging in. I'm using the app on BT Pro box and I already subscribe to Sky Sports as a bolt on. I think there might be some confusion about my account because when I attempt ...

Resolved! Now TV App on Apple TV

Just now I was unable to continue with the App on my AppleTV because it said I was using an old version. It told me to update by going to Apple App Store. It froze at this point! I went to the App Store and there were no updates that needed downloadi...

Won’t let me watch anymore of a series

Ive paid for now tv entertainment and started watching a series I’m nearly finished but now on my tv and ps5 it’s saying “unable to complete purchase on this device please go to www.now tv.com/tv-passes to choose a product or offer”… so I don’t know ...

Joh by Advocate
  • 1270 Views
  • 5 replies
  • 0 thanks

OVP_00012 Error even though I am in the UK

For the last week, I have been getting the error OVP_00012 saying streaming is t available in my areai have contacted now live chat but they are not helpful at all. They just want to pass blame elsewherei have contacted my ISP and they gave me proof ...

Resolved! Moto GP

I have just signed up for the Sports package after reading various articles online stating that Moto GP 2023 live coverage is available. However when I go to the viewing guide I can't find any reference to it. Would be grateful for any advice on this...