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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26307 Views
  • 5 replies
  • 8 thanks

NOW app on Samsung TV has no sound on Sky News

Hi,Can someone help, it's been like this for a while, why is there no sound on Sky News HD on the NOW app running on my Samsung TV (2017 TV)? I reckon it's been like this for a month or so. All the other channels are fine, just this one. For info, I ...

MiBob5 by Advocate
  • 719 Views
  • 1 replies
  • 0 thanks

Samsung smart tv stuck on cookie consent

Now been cut off mid conversation twice on chat so given up on that. Now Tv app will not move on from cookie consent page. Deleted app. Doible checked latest ver (7.13.6)tv firmware up to date. if I cannot watch the app I will be cancelling my subscr...

Firesticks

I want to be able to pause live NOW TV using a firestick. I know that I can do that if I use a NOW firestick. Does anyone know if I can do this on an Amazon firestick too? Thanks. 

EdCh by Newbie
  • 499 Views
  • 3 replies
  • 2 thanks

Switching between devices

Hi, Over the last few days Sky Sports NowTV has been causing real problems. I know that I can no longer stream to more than one device at a time, but when I stop streaming on one device and try and stream on another I receive an error telling me I ha...

Chromecast - Again

Is there going to be a fix yet?This is what everyone is saying in a nutshell... NOWTV is very poor on Chromecast... even if you have gigabit fibre or as low as 18mb download speed (more probably lower) - NOWTV Requires a comfortable 12mb right?I can ...

Restricting wifi

Hi there,Is it possible to put a timer on the wifi to switch off in the evening and back on in the morning other than just unplugging it?Thanks

App Freezing after adverts finish

My LG Smart tv often freezes the whole NOW application and doesn’t switch back to the live programme. Streaming is fine, live isn’t. I’ve missed football and other live broadcasts because of this recurring issue. It’s 2023, this just shouldn’t be hap...

ZedCars by Newbie
  • 885 Views
  • 2 replies
  • 0 thanks

Resolved! Apple TV 4K Captcha

I'm trying to sign in to my account on the Apple TV app, but after inputting my email address and password, it leads me to a captcha page saying "Please enter the characters in the box so we know you're a real person". There are no characters!!!!! It...

rika by Mentor
  • 3401 Views
  • 11 replies
  • 7 thanks