@Hwatch @Furm77
What have you done to try and resolve on your end?
Like delete and reinstall the app
Updated the devices fully
Unplug both devices in question and also router for a few minutes
Staff don’t come on here to help. You need to report via live chat.
Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/problems-watching-now
FYI that I do not work for NOW, just a NOW customer trying to help
