cancel
Showing results for 
Search instead for 
Did you mean: 
Michaellis
Newbie

NOW TV is on my computer but not available on my TV?

NOW TV is on my computer but not available on my TV?

TV tells me I need to update, but everything is updated when I check

2 REPLIES 2
RoyB
Legend

@Michaellis 

Is this a Hisense Roku TV?

Check :-

https://help.nowtv.com/article/get-now-on-my-device

and

https://help.nowtv.com/article/what-smart-tvs-can-i-use-to-watch

and report back if it ought to work, as shown there, additionally with what the exact model number is.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
schnapps
Legend 5
Legend 5

@Michaellis 

Sounds like you are encountering this (see link thread below).

https://community.nowtv.com/t5/NOW-Stick/Update-required/td-p/621450