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Deirdre
Newbie

Free now on bt online tv not working

Why does my free now tv not work on my bt online box

 

4 REPLIES 4
redchiz1
Champion 2

There is no "free" NOW TV, can you clarify a wee bit please? And are you subscribed in any way with NOW, or directly with BT? If the latter then you need to take up any issues with them. 

gavs82008
Legend 5
Legend 5

@Deirdre 

Just to follow up from @redchiz1 if your billing with NOW is through BT then you have to contact BT to get it sorted out.

https://help.nowtv.com/article/bt-support

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Champion 2

@gavs82008 Sorry if I hadn't made that clear in my post.

gavs82008
Legend 5
Legend 5

@redchiz1 

You did 😎sometimes users don’t pay attention to our advice so I was making ultra sure! Haha

FYI that I do not work for NOW, just a NOW customer trying to help