cancel
Showing results for 
Search instead for 
Did you mean: 
Sads1968
Newbie

Can't Connect to Now TV

Just tried to connect to my now tv on my smart TV and my roku smart stick and both are falling to connect.  I can connect to other apps but I am having same problem on Disney+ app also.  Other apps work fine.... 

1 REPLY 1
RoyB
Legend

@Sads1968 

Are you a Now Broadband customer?

Otherwise there seems to be no common thread that links Now to this issue.

But try restarting (not resetting, not yet anyway) both the Roku stick and the TV, and see if the issue persists.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.