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Anonymous User
Not applicable

Remote control or receiver does not work

Hi - not sure if anyone can help or offer advice... connected Now TV (Roku Black) on Friday worked fine... by Sunday remote didn't work/box crashed, tried resetting box as thought it may have crashed, reset router etc... then swapped batteries of remote incase they were dead still no joy. Then discovered the remote control works when you litterally have it touching the receiver on the box - it will then control the GUI as normal... any ideas? 

 

Cheers!

2 REPLIES 2
Anonymous User
Not applicable

Same thing happened to me,all I can suggest is either buy a new box if outside of warranty or download the roku remote app which I did, works brilliantly.
Anonymous User
Not applicable

Have you tried resetting your router, I had a problem about 2 weeks ago were box wouldn't stop restarting. Did the router a couple of times left for a few hours came back from work and eh presto.