@notagnes
To add to what @Jayach is saying, the Microsoft Store app was discontinued a long time ago, in favour of a two-step browser and ‘headless’ app version.
This was subsequently discontinued in favour of an all-browser version on Windows. And Macs now operate the same way.
Nothing since has matched the ease of use and reliability of the Microsoft Store version, the discontinuation of which can only have been down to commercial reasons.
Fast, cheap, good. Pick any two 😢
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
