cancel
Showing results for 
Search instead for 
Did you mean: 
dylanzg
Advocate

device limit reached

I have signed out of all devices and it still says device limit reached and wont let me watch the game.

  • PC
1 REPLY 1
gavs82008
Legend 5
Legend 5

@dylanzg 

Signing out of devices WONT do a thing about the device limit. When you plan to swap devices you must do a clean exit of the stream, that’s by hitting back until you go to the homepage. 

Closing the stream without doing that will force you to wait up to 10 minutes. 

Also as dumb as this sounds, each time you open up your browser this counts as a new device. God only knows why!

FYI that I do not work for NOW, just a NOW customer trying to help