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notworkingonmac
Advocate

Nowtv error code VGC-4253024385:4240441622 - not working on Mac

I just got now TV but it's not working on my laptop (I have a Mac) - I keep getting this error code:

VGC - 4253-24385:4240441622

 

I've deleted and reinstalled the app several times, cleared the cookies browser etc, changed the DNS, reset my router. nothing is working. any suggestions?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@notworkingonmac 

Not sure if is this will be of help. 

https://help.nowtv.com/article/something-went-wrong-error-on-now-player

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@notworkingonmac 

Here’s an earlier report of this:-

https://community.nowtv.com/t5/PC-Mac/Getting-Error-code-VGC-4253024462-4253024462/m-p/548655

It may give you some clues as to what else to look at.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.