NOW TV is displaying 'Sorry NOW TV is currently unavailable

[Simon8]

I am constantly getting the message 'Sorry NOW TV is currently unavailable' for the last 3 days when attempting to stream anything!

My broadband is strong enough (66.25 download)

Anyone else having the same problem? 

Any help would be greatly appreciated!

[gavs82008]

@Simon8 

Have you tried clearing the browser data and cookies or another browser completely?

[Simon8]

@gavs82008 Yes mate, 2 browsers and cleared everything. Very new laptop as well

[gavs82008]

@Simon8 

You could try doing a power down of your router for a few minutes. Otherwise best to report with staff via live chat.

Make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/problems-watching-now

[Nitro]

@Simon8 what browser are you using? Also are you connecting the laptop via an external HDMI?

[worsleybaz]

@

@Simon8- try disabling any adblockers you may have running on your browser... Also if you have a pi.hole running on your network, disable that temporarily to see if that cures the problem.

Nowtvs apps / website seem to have recently started making calls periodically out to some 3rd party service, maybe a cdn which is on some ad-blockers black lists..

My smart TV occasionally has this issue, and pausing my pi.hole ad blocker for 30 seconds, fixes the issue for a few days.