28-11-2021 16:08
For a month now my now tv is stuttering (sound) and buffering. I cast to chromecast. Internet speed is fast and I've no problem casting other apps including btsport! I've heard this is nowtv servers?! Sort it out @nowtv, expensive enough as it is, youd expect it to work properly!!!
28-11-2021 19:09
@Anonymous User
Tried deleting and reinstall the app?
Unplug your router for a few minutes?
Head onto live chat and explain the fault, as we are just customers here. Make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
12-01-2022 19:25
I have same problem - have you found a solution? Restarting router doesn't work and when chatting online they haven't been able to help.
12-01-2022 19:30
@Anonymous User
What’s the device your using?
12-01-2022 21:17
Hi, it's also a Chromecast
12-01-2022 21:17
Hi there,
It's also a Chromecast
13-01-2022 8:03
@Anonymous User
If it helps I found a software update on my iPhone this morning, maybe worth seeing if that helps?
13-01-2022 17:17
Thanks - unfortunately I'm casting from an Android so doesn't work.
13-01-2022 18:00
@Anonymous User
Sorry bud, don’t know why I assumed it was an iPhone.
Can I assume your software is fully updated?