22-07-2020 24:36 - edited 22-07-2020 24:38
Was able to watch games no problem last year, this year am getting this R303 error when trying to watch a game live or from the beginning. I’m getting a similar error when trying to listen to game audio too. My subscription is fine and I can watch on my phone and iPad just fine. Have followed all the advice on Roku and MLB forums to update apps, restart the box, etc. But still no luck! Any help or advice?
Solved! Go to Solution.
04-08-2020 6:34
ok, so I don’t want to get peoples hope up, but I went lnto mlb on my now box this morning (4 august), and it is allowing me to watch last nights game from the start.
The big test will be watching a live game, but something seems to have happened.
I hope that this is something positive, and that we actually get a baseball season to watch. 🙂
24-07-2020 3:28
Did you get this sorted as I'm having the same problem......?
24-07-2020 10:17
27-07-2020 23:21
So I’ve just spent a long while on the horn with MLB customer service. The 512 and 212 area code numbers don’t work- I had to use the 866 number to get the call to connect. After jumping through the hoops of the customer service agent- which of course I‘d already done- she tried to connect me to tech support but no luck. (Surprise, surprise!)
Am now waiting for a reply via email as they acknowledged the call must be costing me a fortune!
28-07-2020 8:57
28-07-2020 19:18
Hi all- MLB have replied to me asking for various details about my Now box and the MLB app version I have. Will update once they revert to me!
28-07-2020 19:21
29-07-2020 9:39
No remedy yet, but I have got MLB’s ear and am engaging them actively. They were offering a myriad of solutions last night (which included my accessing secret menus on the Now box) but the bottom line is that the latest MLB app we can update to is several versions out of date according to MLB. So they were trying to get me to secret screens where I could access updates from the USA, but I was unable to actually select the option I needed to make this happen. So I’m now waiting for a further reply off them.
29-07-2020 13:14
29-07-2020 15:00
According to MLB last night: The current app version should be 6.6 build 3.
(we are on 6.4 here!)