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Anonymous123
Newbie

‎12-02-2024 22:40

No Network connection in Now TV on iPad

Hi

i’m trying to watch now tv through the app on an iPad. It’s saying there is no network connection even though I have an Ethernet cable plugged in and all other apps and safari are all working. 

I have erased and reinstallled app but no change.

Any ideas why this would not be working?

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2 REPLIES 2
RoyB
Legend

‎12-02-2024 22:55

@Anonymous123 

What is the make and model of Ethernet Adapter you are trying to use with the iPad, as no iPad has an inbuilt Ethernet connection?

Can you post a screenshot of the error message?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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gavs82008
Legend 5
Legend 5

‎13-02-2024 9:07

@Anonymous123 

Have you tried using wifi instead?

Your phone as a hotspot?

FYI that I do not work for NOW, just a NOW customer trying to help
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