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TRAH
Newbie

IP Address

I keep getting an IP address show up in my log which relates to sky. 94.11.146.100. Should i be getting this ?Also it keeps blocking me out on an app I use on my phone regularly saying the -'Internet is blocked parental controls appear to be blocking access' 

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schnapps
Legend 5
Legend 5

Re: IP Address

Hi @TRAH 

 

Are you a NOW Broadband customer ?

 

If so, have you tried changing the default PG Age 13 settings to something like Age 18 or Off under NOW Broadband Buddy on your online account ?

 

https://help.nowtv.com/article/broadband-buddy-troubleshooting 

 

Not sure about the address number in your logs, where because i set Broadband Buddy to either 18 or Off and never been blocked by the Parental internet controls.

 

So never gone into it in more detail.

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TRAH
Newbie

Re: IP Address

Thanks it worked!
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