@hvm52
Alibi is not an app. It is a channel as part of the Entertainment NOW membership.
Have you made sure the stick is fully updated?
Have you unplugged the stick and your router for a few minutes?
Worst case set the stick back to factory settings.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
FYI that I do not work for NOW, just a NOW customer trying to help
