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Kirsty38
Advocate

Error message

I keep getting an error message while trying to watch now tv on my Amazon fire stick

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Kirsty38 

You’ve tagged this in the wrong section, as it’s for the NOW sticks only. 

Explain what error message you’re getting. As we are just customers like you so can only help so much.

What have you done to try and fix it yourself?

Delete and reinstall the app?
Amazon stick fully updated?
Rebooted the fire stick and your router?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Kirsty38 

You’ve tagged this in the wrong section, as it’s for the NOW sticks only. 

Explain what error message you’re getting. As we are just customers like you so can only help so much.

What have you done to try and fix it yourself?

Delete and reinstall the app?
Amazon stick fully updated?
Rebooted the fire stick and your router?

FYI that I do not work for NOW, just a NOW customer trying to help
Kirsty38
Advocate

@gavs82008 hi I did restart my internet and Amazon fire stick and deleted the app and re downloaded it but nothing worked I gave up in the end and went back on it this morning and working okay thank you for replying much appreciated 

gavs82008
Legend 5
Legend 5

@Kirsty38 

Glad to hear your up and running again 😎

FYI that I do not work for NOW, just a NOW customer trying to help