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ZCS
Advocate

Cant watch Now on phone or amazon firestick or phone

Hi

I can't seem to watch NOW on my phone or amazon stick.

Payments all up to date.

Keeps buffering. Any ideas what to do please? 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@ZCS 

It won't be an issue with payments, most likely your wifi. 

Have you done a reboot to the router?

What are you trying to watch?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@ZCS 

It won't be an issue with payments, most likely your wifi. 

Have you done a reboot to the router?

What are you trying to watch?

FYI that I do not work for NOW, just a NOW customer trying to help
ZCS
Advocate

@gavs82008 

Thank you 

I've rebooted the wi-fi and seems to have worked.