@BananaGirl
Based on that, you can cancel before the three months is up.
If you don’t cancel at any point, Now will take £5.99 upfront when you take out the membership, and then £5.99 on the same date in the next month, and then £5.99 on that date a month after that, for the third month, And a month after that, an unspecified amount for the. fourth month, whatever the regular price for the membership is. and so on for the subsequent months of membership.
If you cancel at any point, then your membership continues to run until the end of your month (the day before Now would have taken the next payment) and then stops, with no further payments being taken. And, therefore, with no refund being due, as you always get the month you just paid for, when you cancel during it.
Hopefully, any ambiguity is now resolved?
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
