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PJMW
Advocate

BLACK friday

Hi.

 

i cancelled NOWTV WITH EFFECT FROM December 12th.

 

if I could get the BF offer, I would extend for a couple months.

 

is this possible, or must I become someone else? 

 

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gavs82008
Legend 5
Legend 5

Re: BLACK friday

@PJMW 

What do you mean to “become someone else”? 

Are you talking TV membership or broadband?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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PJMW
Advocate

Re: BLACK friday

Hi. Do I need to be someone else?

It seems that the Black Friday NOWTV offer only applies to new customers. So, as an existing customer, I need to acquire a different identity, like my wife, maybe. Anyway, the offer has expired, and, by the time the next comes, as it surely will, I will no longer be a customer. So that challenge has gone away.

I am/was looking to take streaming tv only. Maybe broadband sometime, but that is not a straight forward decision.

Cheers

PJMW
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gavs82008
Legend 5
Legend 5

Re: BLACK friday

@PJMW 

Creating another account is just unnecessary and messy. Your best to head onto live chat to see what can be done. 

9/10 they are good at getting you any deals that are on offer regardless of new or existing customers.

 

Make sure you click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.