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stratfordben
Newbie

6 month free Sports membership not applied

Hi,

 

I recently purchased a PPV event through BT Sports Box Office and was given 6 months free NOW Sports membership, however it hasn't been added to my account and I can't watch live Sports events on the Now app.

 

I'd contact Now directly for help but it seems that isn't an option 🙄

 

Thanks in advance!

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stratfordben
Newbie

Re: 6 month free Sports membership not applied

Ignore me... just re-read the email and you only get the below channels:

 

Sky Sports Premier League
Sky Sports Action
Sky Sports Arena
Sky Sports Racing
Sky Sports News

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stratfordben
Newbie

Re: 6 month free Sports membership not applied

Ignore me... just re-read the email and you only get the below channels:

 

Sky Sports Premier League
Sky Sports Action
Sky Sports Arena
Sky Sports Racing
Sky Sports News

View solution in original post

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schnapps
Legend 5
Legend 5

Re: 6 month free Sports membership not applied

Hi @stratfordben 

 

I am assuming you mean Sky Sports Box Office ?

 

When you ordered the fight on the email order was there a time factor when NOW would automatically add the 6 months Mobile Pass on your online NOW account ?

 

With the freebie 5 months Mobile Membership given with a NOW Day Sports Membership deal, there is a up to 10 days for the Mobile Membership added to the account.

 

Once the Mobile Membership is added you only get five Sky Channels which is Premier League, Action, Arena, Racing (Horses) and News.

 

Here's a link to contact live chat or drop them a message using the web form on the same link below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

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