wifi box has overheated and melted the casing how can I talk to someone

[scoosh]

wifi box has overheated and melted the casing how can I talk to someone

[schnapps]

Hi @scoosh 

See the replies on the other thread you created.

Also I am assuming you are referring to a NOW Router and not a NOW streaming TV box or stick ?

https://community.nowtv.com/t5/Setup-Performance/hardware-wifi-box/td-p/612763