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Anonymous User
Not applicable

‎25-09-2021 19:04

making and recieving calls

i got activated yesterday and my broadband works fine but i cant make or recieve any calls i have the dial tone there but when i try to make a call it says number not recognised and also i do not no my phone number and ive not recieved a message regarding my number

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎25-09-2021 19:09

Hi @Anonymous User 

 

If you have access to a Mobile phone, then call the NOW Broadband Team using the number from this link page below (they close at 8pm and reopen at 8am).

 

Should you have no access to a working phone, then use the web form using the same link below to send them a message.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1