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Important Community Announcement

As of June 18, 2024 the NOW UK community forum will permanently close. We want to thank you for being a part of the NOW UK community and for your continued support. For any support queries, please visit the NOW help site, social channels, and assiste...

Simon-J by Community Manager
  • 8 replies
  • 5 thanks

Stick setup

Hi people,  I have reset my now tv stick and have to pair my remote again. Problem is I don’t know where it is. Tried to purchase one from live chat but they say sky accessories no longer sale them, is there a way to use Wi-fi direct to bypass the re...


I should have joined Now phone & broadband on the 6th May 2021 I am still not on line and the phone does not work. NOW are not solving the problem and the feedback is ( to bad to comment)I have tried ringing them emailing & complaining nothing helps....

Nowtv router login

I want to login to my router to remove people nicking my connection 


Hi there all, i have not used my nowtv for a while so i actually cancelled my memberships. i have recently recieved an email saying I have signed up for the kids membership which I did not do I was just wondering if there is any way I can find out wh...

Charged after cancelling

I cancelled my membership at the end of April and was informed it would end the following day, 23/4, I had a payment taken in May? Why 

Goodbye NOW.....

Well, that's that - I'm outta here. It was ok while it lasted, but there is no way I am going to pay twelve quid a watch adverts. Do NOW not understand the fundamental principle that paying for any streaming service or app or whatever is ...

Now Superfibre + entertainment membership

Hello, Im thinking of taking out superfibre and I'm also interested to look into taking out an Entertainment tv membership. Unless I'm missing something there doesn't seem to be a bundle that offers this combination, only fab fibre and entrtainment D...

smart tvbox

Black 4k smart tv box keeps switching itself off after about 10 minutes of being on

Is it possible to have installation fee refunded

Hi I'm wondering if anyone can help me. I signed up to Now Broadband just today and paid the installation fee of £60 upfront. Installation is booked for 15th June. However, I have just realised that my contract with my current Broadband provider (Tal...

Resolved! Apple TV Box

Hi, I’m thinking of replacing my 3rd generation Apple TV box with the Apple TV 4th Gen 32GB because the Now App is no longer supported on the 3rd generation. Before I buy one can you tell me if the NowTV app is supported on Apple TV 4th Gen 32GB?