Hi.. Been with Now for broadband for several months and have had nothing but poor speed via openreach. Openreach tell me there is rein interference in the area and they can see loads of error then tell now its fixed. Waited 3 weeks after 3 engineers in a week all said big problems they would be in touch. They did not. Now said the faults been closed. No its still rubish. Sunday 0.3mbps, today 7mbps yesturday 11mbps, way below the 22.6 garuntee.. Openreach due today but guess what they cancelled, now promised to phone at 6pm, never did. Going to offcom seems drastic but when your working from home the service is needed. VERY ANNOYING
That really must be annoying.
However the problem is that NOW are fully reliant on OpenReach for maintaining the network. All I can suggest is to keep pestering broadband support to get it sorted.
How to submit your complaint:
Also keep an eye on this link for any known service issues across NOW.
I having same problem with talk talk broadband at movements can't watch Now TV on Roku box or Talk talk tv box plus but have go upstairs watch Now TV on Now TV box which received free but keep saying working going aero but been three month too
Have you tried another device outside of Roku and the Talk Talk box?
Are you able to get a Amazon fire stick to test out?