Phone line not working.

[Distressed]

I need urgent help. I am 80 as is my fife. We both have multiple health issues. Our landline phone has been inoperational  for most part of March. I have reported this and spoken to them 3 times, but they have not done anything to resolve it. 

PLEASE PLEASE PLEAse CAN SOMEONE HELP ME GET THIS FIXED. sure i have a mobile phone but the signal here is extremely poor.

please contact me and i will provide any information you require .

[Distressed]

Hi Trying out.

[gavs82008]

@Distressed 

To echo what @RoyB says about the forum. 
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Also to add, no need to private message me again for help as I am not a member of staff so can only do as much as @RoyB has done.

[RoyB]

@Distressed 

Alas, we are all just customers here like yourself, and if you have contacted Now Broadband to get this resolved, and nothing has happened, it’s hard to know what we can do more,

I would suggest that you formally complain, though:-

https://help.nowtv.com/article/make-a-complaint-broadband-options

and if you have any local support services, such as Age Concern or similar, try enlisting their help in resolving this.