Phone line not working

[Anonymous User]

Hi
We’ve not got a dial tone and are unable to make/receive calls. I’ve tried switching on/off, checked all cables, tried a different phone & it’s still not working? Line check is not reporting any problems. I’m missing lots of call because of this. Please help! 

[schnapps · Accepted solution]

Hi @Anonymous User 

You need to report this to the NOW Broadband & Calls Team.

Use the communication methods in the link page below to contact them.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1