08-10-2019 20:36
Omg my hubby and I are being driven mad by the lip sync on EVERYTHING we are watching. I pay a lot of money for this on top of normal tv and have put up with it for a few days now and it is getting worse. Please fix this immediately or contact me ASAP @nowtv
01-05-2020 15:28
Hi @Anonymous User
If you are not using a 5.1 surround sound system on a Boost Pass, then try go into your NowTV Box or Stick settings and under Audio, see if setting the option to stereo makes any difference.
Should the Audio Lip Sync still be present then you may have to also look and play around with your TV sound and HDMI menu settings.
29-07-2023 23:03 - edited 29-07-2023 23:04
Ive now gone absolutely bonkers.
If I watch now in my living room its great. Its a wired connection with ethernet. Go in the bedroom and thats too on Ethernet, and its diabolical. Gurgling like crazy and lip sinc is out by at least 1 second.
Done the system restart, works for about 3-4 seconds and its back doing the same.
If a change to a Now stick, thats going to be wireless.
My living room box is quite old and it has the aerial socket in it, but it says i can't run certain apps. Disney + just won't run anymore.
Why should I buy new boxes when I have been a Now user for over 6 years.
I have just signed for Now broad band, I got Cinema and the other package.
Surely Now should help with the problem.
Anyway, why doesn't a Now representative or Tech person answer these problems?
20-02-2020 19:53
This helped thank you!!
20-10-2020 22:32
Good tip on * button. I turned volume mode to off Which also worked
10-12-2020 17:35
Thank you soooooo much for helping me out. My TV has been out of sync for the last 2 days and it's been driving me mad! I'm a single mum with no idea of technology so was amazed when this worked. You are blooming brilliant as I was on the verge of buying another TV so saved me £100's. Thank you so much. It's so appreciated 👍
28-12-2020 18:51
Had same issue so read the feed messages.
to sort this out press the * button in a programme. A menu will come up with ‘options’, under audio track go to default. Mine was on levelling and caused the lip sync issue
29-01-2020 19:10
I had this issue the following worked for me.
Press the * button on the remote it will show Volume mode set that to “off” mine was set at levelling before for some reason and the lip sync was so off.
24-05-2021 20:53
Great, thanks for that, works a treat
19-11-2021 19:59
The * and change the ‘volume levelling’ to off works