27-08-2021 21:09
Hey 🙂
Just wondering about why Episode 4 (of Season 3) S.W.A.T has got no subs. As I am hard-of-hearing, I rely on subs massively. Was hoping that this episode has subs.
Solved! Go to Solution.
31-08-2021 14:23
Hi @Anonymous User @RoyB @gavs82008
the Subtitles has been reprocessed and is available now.
Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
28-08-2021 18:03
@Anonymous User
Is this subject to all devices?
Sorry I’ve already seen the show via Paramount+ in the US.
@Izzie-T are you able to assist?
28-08-2021 23:10
Hey gavs82008,
I am currently using NOW on my Samsung A70. I have used other devices and yet there isn't any subs on this specific episode.
28-08-2021 23:02
@Anonymous User
What device are you running your Now player on?
On a YouView box, for instance, there are no subtitles.
Also, is this the most recent episode? I have noticed that sometimes it takes a day or two after first broadcast before that episode on catchup gets subs.
28-08-2021 23:14
Hey RoyB,
I am using NOW on my Samsung phone.
Oh okay, I didn't know that.
I initially thought that anyone could add the subs on the episode. This episode of SWAT isn't new, it was uploaded in 2019 and surprisingly it is the only episode that hasn't got the subs. I wish I could share the screenshot for you to see. Sorry!!
28-08-2021 23:20
@Anonymous User
Thats OK, I believe you, and if I didn’t, I’d check this for myself tomorrow morning 😛
So there’s none of the usual reasons there are no subs here and @gavs82008 has alerted Izzy T who deals with this sort of stuff, so watch this space….
31-08-2021 10:18
Hi @RoyB @Anonymous User @gavs82008
Just return to work today, will get this looking into.
I can see this ep Subs missing as mentioned.
Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
31-08-2021 14:23
Hi @Anonymous User @RoyB @gavs82008
the Subtitles has been reprocessed and is available now.
Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
31-08-2021 14:42
Thank you so much! The subtitles are now on the video and can't wait to watch it soon. I really appreciate your kind support!
31-08-2021 14:45 - edited 31-08-2021 14:46
Hey @RoyB and @gavs82008
Thank you both for your help in solving this issue. Much much appreciated!
Regards.