10-09-2021 19:32
No need to apologise, the main thing is your helping and that’s always going to be welcome 😄 I tend to supply both options straight away and let the customer contact support instantly.
If the person tries calling the broadband team for TV they will get punted to live chat anyway.
10-09-2021 19:36
Cheers bud, maybe not helping yet, but trying to do so. 🙂