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Nina843
Advocate

WiFi hack by nosy naighbour

My next door naighbour hacking my WiFi and also making his "WiFi" offensive names about me. It's kind of stalking. Those people sitting in home and only one thing what thay can do is smoking  drugs. Problem is long and they still stalking. Their service provider was cancelled so they hacking me and my kids. Noone can see errors. I made printscrins of networks names arround me and one offensive about me. 

3 Replies
redchiz1
Elite 2

Change your SSID name/s.

gavs82008
Legend 5
Legend 5

@Nina843 
Sorry to say that broadband staff never post on the forum. If you follow the advice from @redchiz1 that will be a start.

You should also change your Wi-Fi password. 
https://help.nowtv.com/article/how-do-i-change-or-reset-my-wi-fi-password

Then if I were you report them since they are being abusive and effectively stealing from you. 

If want you can also call the broadband team to explain the situation. See link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
redchiz1
Elite 2

I should have mentioned changing the wireless password also, quite right @gavs82008.