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commanda6
Legend 5
Legend 5

Television information

What's in this topic?

This topic will show when TV programmes are going to air on UK TV . Information is posted in here as long as it meets the following criteria

  • The information found relates to the UK
  • The programme that  the information relates to is viewable on Freeview or Now TV (This includes retail Youview)

This criteria means that you won't find any programs that would require full sky TV, virgin media, BT or talk talk Youview In order to view them.

 

From time to time this topic may also include information on TV programmes that have been renewed for another season posts, which include information on these shows will be clearly marked and will include information such as

 

  • Current UK season
  • Upcoming UK season
  • Likely UK broadcaster/channel

 

There may be some shows missing from this topic, but that's because I'm only human and there will be shows that I miss Smiley Sad That being said if I ever forget to put game of thrones in here. You can shoot me. Smiley LOL

 

Please remember the information in this topic should be considered unofficial because in the vast majority of information is not provided by now TV (through the now TV entertainment blog) . It is obtained from elsewhere in the vast majority of cases and I do not work for Now TV. That being said, I do my utmost to make sure the information is correct.

 

 

If you're looking for @Anonymous User's Ultimate guide to box sets on now TV. Click here

 

 

How is the information in this topic presented?

The information will be shown in tabular format. Much like the latest posts in the old TV info topic. Information which has changed since it was first posted will be highlighted appropriately by using a light green background.

 

If the television programme has the letter B next to the season number that means it's part two of that season.

 

I will always post where I get the information from just as I did before. When information is obtained from the now TV entertainment blog. I will make that clear. But unless otherwise stated it is sourced from elsewhere.

 

Below is an example of  the format The information  it will be presented in. Sorry but I couldn't resist using game of thrones as the example Smiley Very Happy

 

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information Table (Example only) (The information in this table is from Geektown)
Game of thrones 5 13th April 9:00PM Sky Atlantic

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
61 Replies
commanda6
Legend 5
Legend 5

Hi all

Here is the first is the first Set of updates for this new topic. Thanks to @DarylM for the information on nurse Jackie Smiley Happy And thanks to @Anonymous User For the information on banshee (It's from the now TV entertainment blog):smileyhappy:

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Nurse Jackie 6 13th May 10:00PM Sky Atlantic
Banshee 3 June Sky Atlantic
The walking dead 5 (Rerun on digital terrestrial TV) 1st May 9:00PM Spike
The leftovers 2 September Sky Atlantic
American horror story 5 November Fox UK
Tyrant 2 July Fox UK
No offence (From the creator of shameless. This should be worth a watch for anyone who watched that) 1 5th May 9:00PM Channel 4
Strike back 5 (Final season) June Sky one
Hannibal 3 june Sky living
Wayward pines 1 14th May 9:00PM Fox UK
Penny dreadful 2 5th May 10:00PM Sky Atlantic
Legends 2 September Sky one
The Enfield haunting 1 3 May 9:00PM Sky living

Some of the information in this list has a light green background. That's because it has previously been posted in the old topic, but has been posted again in here to make the information that little bit easier to find.

 

@Anonymous User @Andy @Anonymous User @Anonymous User @Anonymous User @Anonymous User

 

Stay tuned for more updates Smiley Very Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

 Hi all

some more updates Smiley Happy

 

Show nameSeasonDate/TimeUk Channel/broadcaster
 Television information table (The information in this table is from Geektown)
Strike back 5 (Final season) 3 June Sky one
Falling skies 5 (Final season) 30 June 9:00PM Fox UK
Yonderland 2 June  Sky one
True Detective 2 22 June Sky Atlantic
Murder in the first 2 12 June 9:00PM Fox UK

 My apologies murder in the first and Falling skies were in the old topic and I forgot to move them across into this one. I have more up-to-date information on both of these shows now Smiley Happy

 

Stay tuned for more updatesSmiley Happy

 

@DarylM @Andy @Anonymous User @Anonymous User @Anonymous User @Anonymous User


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

Updates! Smiley Very Happy

 

Thanks to @DarylM For providing me with the information on The Brink. For more info see here

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Strike back 5 (Final season) 3 June 9:00PM Sky one
Veep 4 June Sky Atlantic
Banshee 3 4 June 9:00PM Sky Atlantic
Doll & Em 2 3 June 10:10PM Sky living
Humans 1 June Channel 4
The Brink 1 22 June Sky Atlantic

 Stay tuned for more updates Smiley Happy

 

@DarylM @Andy @Anonymous User @Anonymous User @Anonymous User @Anonymous User


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

some new updates Smiley Very Happy

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Hannibal 3 10 June 10:00PM (TBC) Sky living
Unforgettable 3 July Sky living
Ray Donovan 3 July Sky Atlantic
House of lies 4 October Sky Atlantic
The brink 1 22 June 10:00PM Sky Atlantic
True detective 2 22 June 9:00PM Sky Atlantic
The last ship 2 July Sky one
Yonderland 2 July Sky one
The spoils before dying Single Mini-season 16 July 10:30PM Fox UK

 

Please note the date/time for Hannibal has been marked as "to be confirmed"

 

Also note that at this time different sources are saying different things for some programs so I have pulled this information from what is typically the most reliable source. Of course, if anything changes I will post updates.

 

Stay tuned for more updates Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

More updates Smiley Very Happy

 

The information from one of the shows has been posted late, I apologise for that put The showing question is available on catch up. The information relating to the programme in question is found on geektowns air date archive list as we are no longer in may, So it is no longer on the main list. Again, I apologise I'm only human

 

Date and time for Hannibal is no longer TBC

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Glee 6 (Final season) 28th May 9:00PM (Available on catch up) Sky one
Veep 4 15 July Sky Atlantic
Odyssey 1 June BBC2
The inspector 1 June BBC1
 New girl 4 June  E4
Hannibal 3 10 June 10:00PM Sky living
Humans 1 15 June 9:00PM Channel 4
The legacy 2 12 June 9:00PM Sky arts1
Jordskott 1 10 June ITV encore

 

As always stay tuned for more updates Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Updates! Smiley Very Happy

Thanks to @varsas For providing the original information on agent Carter last week and to @DarylM For providing date for agent Carter. I have also obtained the time from Geektown and placed it below

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
The blacklist 3 October Sky living
Agent Carter 1 12 July 9:00PM Fox UK
New girl 4 18 june 9:00PM  E4
The saboteurs 1 19th June 9:00PM More 4
Suits 5 August Dave

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Updates! Smiley Happy

 Thanks to @DarylM For providing the original information on Parks & Recreation.

 

 

There are plenty of the shows that are currently listed as coming back in the autumn, but many of these are flagged up as TBC , so I can't really list them until I have a month for them As the information for them isn't definitive enough yet and would be very subject to change Among these shows are Arrow and The Flash so keep an eye out for updates!

Show nameSeasonDate/TimeUk Channel/broadcaster

 

Television information table (The information in this table is from Geektown)

The last ship 2 5 July 8:00PM Sky one
Suits 5 10 August 10:00PM Dave
The last man on earth 1 August Dave
Parks & Recreation 4 27 July 8:00PM Dave
Unforgettable 3 10 July 9:00PM Sky living

 

 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Updates! Smiley Very Happy

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The Information is from Geektown)
Yonderland 2 13 July 8:30PM Sky one
Arrow 4a October (TBC) Sky one
The Flash 2a October (TBC) Sky one
Bored to death 3 (final season) 17 July 11:55PM Sky Atlantic
Ray Donovan 3 15 July 9:00PM Sky Atlantic

TBC=To be confirmed


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

UpdatesSmiley Very Happy



Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Z Nation  1  21 July 10:00PM  Pick TV (Freeview channel 11)
Seven days in hell N/A 12 July 10:10PM Sky Atlantic
The spoils before dying Single mini season 23 July 10:30PM Fox UK
The fixer Mini season 15 August 10:00PM Fox UK
The Pinkertons 1 30 August 8:00PM Dave
The great British bake off 6 August BBC1
Strictly come dancing 13 September BBC1
Citizen Khan 4 October BBC1
The X factor 12 August ITV one
I'm a celebrity get me out of here 15 November ITV one
50 ways to kill your mammy 2 August Sky one
Masters of sex 3 August more 4

 

Thanks to @Anonymous User for Providing the link to the information below Smiley Happy

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (Information in this table this from sky's website)
 Idris Elba: No Limits 1 Yesterday (Sky's website actually shows when episode one is next aired. It is now available on now TV catch up  Discovery Channel

 

EDIT: Idris Elba: No Limits Is now available on now TV catch-up it wasn't at the time of posting


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

 

So where is this month's update. Well, the answer to that is is not going to be one this month. But there is a good reason for that over the past month and a half I have had building work done, which means half the house as being like a building site which means I haven't been in a position to collect all the information as I ordinarily would. A few days after I did the last update we were told. The builders were ready to come and start the work.

 

most of the major stuff for October has already aired or is about to air, and I normally try to give you the information in advance so there's not much point in doing a normal update. 

 

I am however going to remind you of the major stuff coming next week Smiley Wink

 

On Monday we have the walking dead and Supergirl

on Tuesday we have the Flash 

on Wednesday we have arrow

 

So where's Legends of tomorrow and Gotham, I hear you ask. Legends of tomorrow won't appear until 3 November (that will be in November's update) Gotham, which is of course on Channel 5 that isn't due to come back until early 2017. Apparently

 

There's also a show called the young Pope starting at the very end of October on sky Atlantic

 

If you do however wish to check TV schedules for October. Please see the link below

 

http://www.geektown.co.uk/uk-air-dates/

 

Please remember that after the shows have aired it can take up to 24 hours for the episodes to appear on catch up, so don't be surprised if you can't find them straightaway

 

Until next time, enjoy TV responsiblySmiley Very Happy

 

 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

It's Friday and there's more updatesSmiley Very Happy

 

I'm sorry about missing under the dome season three. Definitive information didn't appear on it until the last minute. The first few episodes are available on demand five. You have another week and a half before episode one disappears

 

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table ( The information in this table is from the geektown UK air date page and Geektowns UK air date archive list)
Under the dome 3 29 June 10:00PM (available on demand five) Channel 5
Backstrom 1 (final season) September Fox UK
The walking dead 6a 12 October 10:00PM Fox UK
Ripper Street 3 31 July 9:00PM BBC one


The information below comes courtesy of @Anonymous User. This information has a yellow background because the show may not be available on now TV catch-up

Show nameSeasonDate/TimeUk Channel/broadcaster
Television information table (The information in this table is from sky.com)
MythBusters 15b 22July 9:00PM Discovery channel

 

Stay tuned for more updates and please remember to enjoy TV responsiblySmiley LOL


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

 

Updates! Smiley Happy

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table is from Geektown)
The great British Bake off  5 5 August (Today) 8:00PM BBC 1
Duck quacks don't echo 3 August Sky one
Zoo 1 16 August 9:00PM Sky one
Legends 2 September (TBC) Sky one
Mount Pleasant 5 September (TBC) Sky one
Ballers 1 20 August Sky Atlantic
Aquarius 1 11 August 9:00PM Sky Atlantic
The leftovers 2 September (TBC) Sky Atlantic
Tbe Blacklist 3 October (TBC) Sky living
The fixer Mini season 4 September 10:00PM Fox UK

 

If you wish to get back to the topic explanation click here. TBC= To be confirmed

 

Stay tuned for more updates and please remember to enjoy TV responsiblySmiley LOL


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all
Updates! Smiley Happy

@DarylM You might be particularly interested in this oneSmiley Wink

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table this from Geektown)
Mount Pleasant 5 11 September 9:00PM Sky one
The Muppets 1 October Sky one
The Americans 3 19  August 10:00PM ITV encore
Show me a hero Mini season 17 August 9:00PM (TODAY) Sky Atlantic
Da Vinci's Demons 3 October Fox UK

 

For some of the shows listed above nowTV have earlier episodes on their system. As such I have provided a link to these. Smiley Wink

 

Da Vinci's Demons season three was originally supposed to air towards the end of last year, but the some reason it disappeared off the face of the Earth, so take the information above on da Vinci's Demons with a pinch of salt Just to be on the safe side. Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

There are quite a few updates for you

(TBC) = To be confirmed

 

Although arrow and the Flash have not yet been confirmed as coming back in October. It is looking more and more likely that will be the case. Because this hasn't been confirmed yet. These shows are marked as such

 

For some of the shows listed in the table below nowTV have earlier episodes of the shows available as such I have provided links to these 


COLOUR KEY

Light Blue background: The show has been posted before but has been posted again as a reminder because it's a headline show the information available for the show has not changed.

 

Light green background: The show has previously been posted, but the information available for the show/Season has changed

 

No background colour: new information, show/season has not been previously listed


 

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table is from Geektown)
Da Vinci's Demons 3 25 October 9:00PM Fox UK
The Walking Dead 6 12 october 9:00PM Fox UK
American horror story 5 20 October 10:00PM Fox UK
South Park 19 18 September 10:00PM Comedy Central
Nurse Jackie 6 22 September 10:10PM (TBC) Sky Atlantic
The affair 2 October Sky Atlantic
The Leftovers 2 October (TBC) Sky Atlantic
Arrow 4 October (TBC) Sky one
The Flash 2 October (TBC) Sky one
Trollied 5 October (TBC) Sky one
Modern family 7 October Sky one
The meaning of life 2 October Sky one
The vampire diaries  7 October (TBC) ITV2
Jekyll and Hyde  1 October ITV 1
Downton Abbey 6 (Final season) 20 September 9:00PM ITV1
Doc Martin 7 TODAY 9:00PM ITV 1
Criminal minds 11 October Sky living
Doctor Foster 1 9 September 9:00PM BBC1

 


 Stay tuned for more updates and remember, enjoy TV responsibly Smiley Very Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

Topic updated: see the post Just above this one dated today Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi

The following information comes courtesy of @Anonymous User Thanks the giving me the heads up.

 

The information is taken from the TV Guide on sky's website

 

gorman.gif

enjoy Smiley Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

There are a few updatesSmiley Happy

(TBC) = To be confirmed
 
COLOUR KEY

Light Blue background: The show has been posted before but has been posted again as a reminder because it's a headline show the information available for the show has not changed.

Light green background: The show/season has previously been posted, but the information available for the show/Season has changed

No background colour: new information, show/season has not been previously listed

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table is from Geektown )
 Nurse Jackie 6  23 September 10:10PM  Sky Atlantic
Richard Hammond's jungle quest 1 Today 9:00 PM Sky one
Empire 2 6 October 9:00PM E4
Doctor Who 9 19 September 7:40PM BBC1

 

Thanks to @Anonymous User For pointing out the updated information on nurse Jackie. Smiley Happy I would have missed it, otherwise

 

Stay tuned for more updates and remember enjoy TV responsiblySmiley Very Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

More updates Smiley Very Happy

 

(TBC) = To be confirmed

For some of the shows listed in the table below nowTV have earlier episodes of the shows available as such I have provided links to these


COLOUR KEY

Light Blue background: The show has been posted before but has been posted again as a reminder because it's a headline show the information available for the show has not changed.

Light green background: The show/season has previously been posted, but the information available for the show/Season has changed

No background colour: new information, show/season has not been previously listed

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table is from Geektown )
 Orphan Black  3 27 September 2:10AM (It might be better to watch it on iPlayer) BBC3
London spy 1 October BBC2
The Leftovers 2 5 October 10:00PM Sky Atlantic
The last Panthers 1 November Sky Atlantic
Blue bloods 6 November (TBC) Sky Atlantic
After hours 1 November Sky one
Trapped 1 October E4
Supernatural 10 November (TBC) E4
Catastrophe 2 October Channel 4
Peep show 9 November Channel 4
The returned 2 October Channel 4

Stay tuned for more updates and remember, enjoy TV responsiblySmiley Very Happy

 


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all

The latest nowTV blog post has just confirmed that arrow season four and The Flash season two amongst other things are coming in October Smiley Wink


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
commanda6
Legend 5
Legend 5

Hi all 

Right guys, it's time for some television information updatesSmiley Happy

 

(TBC) = To be confirmed

For some of the shows listed in the table below nowTV have earlier episodes of the shows available as such I have provided links to these

 

COLOUR KEY

Light Blue background: The show has been posted before but has been posted again as a reminder because it's a headline show the information available for the show has not changed.

Light green background: The show/season has previously been posted, but the information available for the show/Season has changed

 

Yellow background: the show should be on the live channels, but may not be available on catch up

No background colour: new information, show/season has not been previously listed

 

Show name Season Date/Time Uk Channel/broadcaster
Television information table (The information in this table is from Geektown )
The Flash  2 13 October 8:00pm (TBC) sky one
Arrow 4 14 October 8:00PM (TBC) sky one
Karl Pilkington: the moaning of life 2 13 October 9:00PM sky one
modern family 7 8 October 9:00PM sky one
The daily show 19 29 September 11:00 PM (today) Comedy Central
The Walking Dead 6a 12 October 9:00 PM  Fox UK
Talking dead 5 12 October 10:00 PM Fox UK
American horror story 5 20 October 10:00 PM Fox UK
Da Vincis Demons 3 25 October 9:00PM Fox UK
unforgotten 1 8 October 9:00 PM ITV
Have I Got News for You 50 2 October BBC1
From darkness 1 4 October 9:00 PM BBC1
River  1 13 October  BBC1

 

Please note the date and time shown for Arrow and The Flash is still very much TBC. If you click on the date and time for the shows. You will be taken to the dedicated Greektown page for each of the shows on these pages are shows clearly marked TBC. I have to admit the dates for these shows seem a little early to me, so it is still questionable whether these are the real dates.

 

As always, stay tuned for more updates and enjoy TV responsibly Smiley Very Happy


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.