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Jayach
Scholar 2

Posting images on the forum

Due to a problem I had on the forum, I've started again from a new user. I know the forum rankings are:

 

First Poster
Newbie
Occasional Poster
Contributor 1-5
Regular 1-5
Helper 1-5
Advocate 1-5
Scholar 1-5
Mentor 1-5
Expert 1-5
Elite 1-5
Champion 1-5
Legend 1-5

 

But does anyone know the level/criteria to be able to post images?

 

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14 Replies
schnapps
Legend 5
Legend 5

Re: Posting images on the forum

Hi @Jayach 

 

It used to be a low ranking level, see link thread below (taken from the NOW News & Information section on the Community where the information hasn't been amended by NOW).

 

https://community.nowtv.com/t5/About-the-Community/Site-Features/m-p/61194#M637 

 

This has changed a while back, where you now need a higher ranking level or hit a certain criteria before access is permitted.

 

I have no idea the level or criteria required.

 

Perhaps @Karl-F can advise and maybe get the above link i posted updated accordingly ?

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Karl-F
Community Manager
Community Manager

Re: Posting images on the forum

Hi @schnapps and @Jayach , 

 

Thanks for reaching out. 

 

Please forgive me it's been awhile since I've been on the Community. 

 

I've had a look behind the scenes and from looking at your current rank, I would assume that you should have the ability to upload an image. 

 

I might need to take this away and have a look into this further to understand what is happening here. 

 

Thanks for letting us know!

 

Karl

schnapps
Legend 5
Legend 5

Re: Posting images on the forum

Hi @Jayach 

 

Out of curiosity what internet devices have you tried ?

 

I am sure it's something on NOW end because a few people have asked this in the last year or so where there is no option to add an image from their NOW Community tool message box (even after going up the ranking levels).

 

On my Android devices the camera or picture icon symbol is there or if you see the three horizontal dots within the message tool box and click on it, there will be further tools that can be used.

 

I know there was bug with the iPad where you had to use in either Landscape or Portrait mode (can't remember which and i don't own any iOS devices to check if fixed or not).

 

Hopefully @Karl-F will get to the bottom of it.

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Saint1976
Elite 2

Re: Posting images on the forum

@Jayach @schnapps @Karl-F I believe new users can still upload images but they're hosted on an external site instead of embedded into the thread.

 

There should be a little chain link symbol icon above the message box which will generate a URL in the body of the comment.

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Jayach
Scholar 2

Re: Posting images on the forum

@Saint1976 

On my previous user name I could paste images directly into the post, now I can't and get a red banner that says "You do not have permission to upload images."

I'd post a picture of it if I could, buy I can't. LOL

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Jayach
Scholar 2

Re: Posting images on the forum


@schnapps wrote:

Hi @Jayach 

 

Out of curiosity what internet devices have you tried ?

 


Windows 10 laptop using Edge, the same as I was using with my previous username. It's obviously something to do with my user, but I wondered if it was because of my current ranking, but from memory I never had the problem with that username even in the early days.

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Jayach
Scholar 2

Re: Posting images on the forum


@Saint1976 wrote:

@Jayach @schnapps @Karl-F I believe new users can still upload images but they're hosted on an external site instead of embedded into the thread.

 

There should be a little chain link symbol icon above the message box which will generate a URL in the body of the comment.


I can definitely add links (URL's) to the posts, but I was able to add the image directly before.

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redchiz1
Expert 3

Re: Posting images on the forum

Are you using the camera icon?

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redchiz1
Expert 3

Re: Posting images on the forum

And @Karl-F while you're at it, how long/what rank do you have to be here before you can upload your own avatar? Trivial I know, but I really want to! 

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