cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Now tv stick volume

I have a new stick , I’ve set it all up correctly paired remote and initially it works fine until I turn the tv off then the volume stops?!? Any ideas I’ve reset the stick once and it’s happened again; I’ve also put it in to a different tv but it’s happened again!!! HELP!!!! 

6 REPLIES 6
Saint1976
Elite 3

@Anonymous User excuse my bluntness but why would you expect any sound if you've turned the TV off? If the TV's off, then it's speakers are off, hence no sound.

 

Are you under the impression that a NowTV stick works in some manner without the TV being on?

Anonymous User
Not applicable

dont no if iam in right place i have a fire stick my volume  fluxctuate when i watch now app

gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you tried to delete and reinstall the app? 

Does it happen with other apps on the fire stick?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

just seem to be on now app 

Anonymous User
Not applicable
Yep that’s what I had to do thanks 😊
Anonymous User
Not applicable

thats my volume ok now on fire stick thanks for help