NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Remote control

My remote control is giving up, I have downloaded the app and so use this however my grandma lives with us and cannot use the app at all. I've tried to teach her and make it as easy as possible but she can't get the hang of it. Any idea where I can g...

CDN ERROR

I have had 2 Roku boxes for around 2 months now, one upstairs in bedroom one in front room, the one upstairs works perfectly fine always but the one in the front room we seem to have a ongoing problem of CDN ERROR no more cdns to cycle I have tried t...

update require when remote isnt working

All of a sudden my remote stopped working and then on my TV, NOW TV connects and then it says an update is required and to go to settings - system -update. My remote doesnt work so i cant do it there and cant find where to do it on nowtv.com Please ...

No phone number contact now tv

Why can I not phone now tv, its frustrating, i need a new remote control ! Mine not working, no where to contact to replace my remote control. No phone number to call Now tv. Worst ever customer service!!!!

How to get all green lights

How do I do to get all three green lights? I have tried all according to their advice and couldn’t get access the internet

Resolved! Mysterious icon appeared!

Whilst watching an old black and white film a while ago on one of the Freeview channels there appeared, in the top right of the picture, a box with what appeared to be a microphone inside, with a tick above the box. Can anyone please tell me what tha...

Resolved! ITVX app

It look like all Now streaming devices are compatible to the new ITVX app which is replacing itv hub this autumn with extra content up to 10000 hours of free content instead of 4000 on itv hub.

Request for refund

I cancelled my subscription on the 4th of December but I was still charged on the 14th of December. May I kindly get a refund?

Resolved! Now tv & eurosport

I have NowTV sky sport but can I watch the Australian tennis on here

NOW broadband and Tv but no tv stick or box. I was not aware

I have cancelled Sky and moved to Now broadband and cinema package. No one said I needed to but a box or stick and now I am unable to find any- can anyone tell me where I can purchase one. I am paying for a service and unable to watch till I have box...

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